Policies
PRIVACY POLICY
Effective Date: 01/01/2026
Jurisdiction: Noida, Uttar Pradesh, India
MINE.KARO respects the privacy of all visitors, users, and customers of our website minekaro.com. This Privacy Policy explains how we collect, use, store, and protect personal information shared with us.
Information We Collect
We may collect:
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Name, email address, phone number, and billing details
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KYC/KYB documents (through third-party service providers where required)
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Shipping address for miner pickup or delivery
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Server configuration details
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Website usage data and cookies
How We Use Your Information
Collected information is used for:
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Processing equipment sales and hosting contracts
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Providing technical support
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Sending invoices and service updates
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Platform account management
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Improving website experience
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Connecting users with compliant third-party crypto services
Data Protection
We implement industry-standard safeguards including:
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Secure servers
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Restricted access controls
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Encrypted communication channels
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Confidential handling of customer data
We do not sell user data. Information may be shared only with logistics partners or verified third-party financial service providers strictly for service fulfillment and compliance purposes.
By using minekaro.com, you agree to this Privacy Policy. For any concerns, contact us via email or WhatsApp support.
REFUND / EXCHANGE POLICY
Effective Date: 01/01/2026
Jurisdiction: Noida, Uttar Pradesh, India
Equipment Purchase
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All sales of crypto mining hardware on minekaro.com are final.
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No refunds are provided after a miner or related equipment is purchased.
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Exchanges are possible only if the delivered machine is proven faulty or defective on arrival.
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Faulty equipment may be replaced with the same or equivalent model subject to vendor verification.
Hosting Services
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For colocation hosting services, no refunds are allowed once the hosting contract is digitally signed.
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Service-related adjustments depend on case-to-case evaluation by the MINE.KARO management team.
Special Programs
For programs such as:
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STRATA
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ERMI
These operate under custom individual contracts with investors/clients. All refund or exchange matters for such schemes are governed solely by the specific agreement signed with the client and not by standard website policy.
For detailed guidance, users can always connect with support staff via WhatsApp using the chat button on the website.
GDPR POLICY
Applicable Region: European Union Users
Jurisdiction for Operations: Noida, Uttar Pradesh, India
Although MINE.KARO operates primarily from India, we welcome global clients. For EU visitors, we aim to align with General Data Protection Regulation (GDPR) principles.
User Rights
EU users have rights to:
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Access their stored personal data
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Request correction or deletion
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Restrict processing
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Object to marketing communication
Data Handling
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Personal data of EU users is stored securely in compliance with global best practices.
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Any crypto-to-fiat exit services are offered via GDPR-compliant third parties after successful KYC/KYB.
Users may exercise GDPR rights by contacting MINE.KARO support. Requests are addressed within reasonable timelines as per GDPR guidelines.
TERMS & CONDITIONS
Effective Date: 01/01/2026
Jurisdiction: Noida, Uttar Pradesh, India
By accessing and using minekaro.com you agree to the following:
General Use
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All content is for informational and service promotion purposes.
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Users must be 18+ to make purchases or sign contracts.
Accounts
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Users are responsible for accuracy of details provided.
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MINE.KARO reserves the right to suspend accounts for misuse.
Payments
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All invoices are raised monthly in advance for hosting.
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Equipment sales are subject to availability.
Third-Party Services
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Crypto off-ramping, wallets, and exchange services are integrated via licensed third parties.
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These services require successful KYC/KYB and are governed by respective provider T&Cs.
Liability
MINE.KARO is not liable for:
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Mining profitability fluctuations
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Blockchain network changes
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User-side regulatory non-compliance
All disputes shall be subject to Noida / Uttar Pradesh courts only.
DISCLAIMER POLICY
Jurisdiction: Noida, Uttar Pradesh, India
All information on minekaro.com and STRATA webpages is provided in good faith.
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Crypto mining is legal in India, but involves financial risk.
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Uptime figures and ROI illustrations are indicative benchmarks.
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Users must conduct independent research before investing or buying miners.
MINE.KARO does not provide guaranteed profits or financial advice. Any conversion of crypto to fiat is through third parties and subject to compliance approvals.
ACCEPTABLE USE POLICY (AUP)
Jurisdiction: Noida, Uttar Pradesh, India
Users utilizing MINE.KARO colocation services must follow:
Prohibited Activities
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Hosting illegal or sanctioned crypto assets
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Attempting network attacks
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Using unauthorized firmware or tampering with DC infrastructure
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Harassment of staff
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Fraudulent billing or chargebacks
Permitted Use
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Legitimate crypto mining servers
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Remote configuration through approved dashboard
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Repair requests
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Resale or renting through platform
Any misuse can result in termination of contract without refund.
COOKIES POLICY
minekaro.com uses cookies to enhance user experience.
Types
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Essential cookies
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Analytics cookies
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Session cookies
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Preference cookies
Users can control or disable cookies via browser settings. Continued use implies consent.
COOKIES POLICY (DETAILED)
Jurisdiction: Noida, Uttar Pradesh, India
minekaro.com uses cookies and similar tracking technologies to deliver a smooth, personalized, and efficient browsing experience. Cookies help us remember user preferences, maintain secure sessions, analyze website performance, and improve our services such as Crypto Miner Hosting India and miner sales workflows.
Types of Cookies Used
We utilize the following categories:
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Essential Cookies: Required for core website functionality like login, cart management, and secure navigation
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Analytics Cookies: Used to understand visitor behavior and optimize performance
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Functional Cookies: Store user preferences and settings
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Marketing Cookies: Help deliver relevant promotions and offers
User Consent and Control
On visiting minekaro.com for the first time, users are presented with a cookie consent banner. You may choose to accept, reject, or customize cookie preferences. Cookies can also be managed or disabled through your browser settings at any time.
By continuing to use minekaro.com, you consent to the use of cookies as described above. For more details, connect with our support team via WhatsApp using the chat button.
COOKIES POLICY
Effective Date: 01/01/2026
Jurisdiction: Noida, Uttar Pradesh, India
minekaro.com uses cookies to enhance user experience and ensure smooth functioning of our Crypto Miner Hosting India platform. Cookies help us remember login sessions, store preferences, analyze website traffic, and deliver relevant offers.
Types of Cookies We Use
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Essential and security cookies
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Analytics and performance cookies
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Functional cookies
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Promotional cookies
You may accept or decline cookies through our consent banner or modify settings in your browser. Continued use of the website implies cookie consent.
For more information, please contact support via WhatsApp using the chat button on the bottom right.